Pro Tip

A primary area of margin degradation prevalent in SMEs is the result of a lack of accountability among team members. Holding people on your team accountable does not need to be a negative conversation! Developing the necessary processes and KPI tracking capabilities for this purpose will empower team members while naturally increasing accountability and engagement on the team. Aligning the personal interests of team members with the interests of the organization is key for maximizing financial results. This is true regardless of industry or the size of the organization. Developing workflows that support accountability is often the first step to achieving organizational scalability and for reducing conflict and confusion between team members.

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