Pro Tip

Effective and efficient operational workflows are integral to reaching peak financial performance in SMEs. The absence of these will result in negative consequences like a lack of accountability in the team, confusion over which vital processes are to be performed by each individual, a slower cash conversion cycle, customer satisfaction below the desired rating and lower margins, amongst others. Doing the work to improve operational workflows is a necessary part of improving financial performance, and a valuable strategic initiative to focus on.

© YC Partners 2025